- Introduction to Quality Concepts
- An Overview to Total Quality Management
- Core Concepts of TQM
- Implementation of TQM
- Quality Leadership
- Quality Planning and Quality Council
- Quality Statements, Core Competence and Corporate Strategies
- Quality Teams and Team-building
- Total Customer Focus and Delight
- Supplier Partnership
- Continuous Process Improvement
- Kaizen for Continuous Improvement
- Performance Measurement and Feedback
- Quality Costs
- Statistical Process Control
- Control Charts for Variable and Attributes
- Seven Basic Statistical Tools
- Seven New Management Tools
- The Six Sigma Quality
- Quality Function Deployment (QFD)
- Failure Mode and Effect Analysis (FEMA)
- Taguchi Techniques - Quality Loss Function
- Benchmarking
- Just-in-Time (JIT) Production System
- Total Productive Maintenance & Terotechnology
- Environment Management System: ISO 14000
- Quality Management Systems ISO 9000:2000 Standard
- Quality Awards
| Book Author |
P.Saranavel & S. Balakumar |
|---|---|
| Publisher |
Margham Publications |
| Language |
English |
| For |
B.B.A., B.B.M., M.Com., M.B.A. and Other Professional Courses. |
| Year Published |
|
₹240.00